Constance Chan

Native web surfer. Building experiences that help people understand and act on complexity. Always learning.

The market’s closed, so the harbor’s quiet. Last reading: S&P 500 +0.6% on Oct 11. The wave is at rest. About this wave

The wave behind this page is real S&P 500 data. Its ridge traces the index from 2007, when my career began, and lights each role’s years as you scroll.

Brighter points are busier years. Today’s move sets the sea: under 0.3% is calm, over 3% a storm, and a closed market rests in harbor.

The ripple under your cursor is data too. It runs harder over the market’s more volatile years.

Career so far

    • Lead Designer, Design Engineer 2026–today

    Stealth AI startup

    • Experiment in progress: how and what do we build in the new era?
    • Moved from JTBD research to a full-customer rollout in about 9 weeks, with a greenfield build and design system.
    • Principal Product Designer 2023–26
    • Senior Product Designer 2018–23

    Iterable (opens in a new tab)

    • Joined at Series B as the first designer and led through Series E, grew with the company from 100 to 700 people and past $200M ARR.
    • Grew Product from just me to about 40 people, including a 15+ person UX team, and mentored designers into product leads. Case study Turned design into a strategic function. Coming soon
    • Redesigned Workflow Studio, replatformed from Angular to React, and set up the first design system. Kept business-critical work intact and running while opening platform up to newer, non-technical users. Case study Modernized the platform without breaking it. Coming soon
    • Replaced years of one-off query builders (and the design debt behind them) with a single one built to cover every marketer need. Helped ship it across the platform, then evolve it with AI, all while staying backwards compatible. Case study Rebuilt segmentation, then taught it to explain itself. Coming soon
    • Presented on stage at Activate 2024, and won Hack Week in 2021 and 2024.
    • Design Director 2015–17
    • Designer, Frontend Developer 2014–15

    thoughtbot (opens in a new tab)

    • Led research and design discovery for entrepreneurs, early-stage startups and universities at this product agency.
    • Prototyped in code, validated on device early, and shipped production front-end. Contributed to our popular open source projects.
    • As Design Director, grew the regional Boston team and represented Design with prospective clients.
    • Product Designer 2012–14

    Airbo (opens in a new tab)

    • A self-sustaining startup with a team of four people, I designed the early version of this workplace benefits gamification platform and its brand.
    • Front-end Developer 2011–12

    The Boston Globe (opens in a new tab)

    • Front-end development for the Globe's digital properties.
    • BFA, Graphic Design & Interactive Media 2007–12

    Northeastern University (opens in a new tab)

    • From childhood hobbies into a career: foundational design, motiongraphics, programming, and music theory learnings.