Constance Chan

Principal product designer. First design hire, grew with a startup to $200M ARR, ships end to end.

Native web surfer, making complexity easy to understand and act on.

The market’s closed, so I’m drifting on the wave it left behind. Last reading: S&P 500 −0.1% · Oct 13 About this wave

The wave is real S&P 500 data: one point a week since 2007, lit up as each role’s years scroll by. The day’s move sets the sea, from calm under 0.3% to a storm over 3%. Heavy volume bumps it up a level, so calm turns breezy. Your clock sets the sky: she surfs by day and floats by night.

The ripple under your cursor is data too. It runs harder over the market’s more volatile years.

Career so far

    • Lead Designer, Design Engineer 2026–today

    Stealth AI startup

    • Experiment in progress: how and what do we build in the new agentic era?
    • Moved from JTBD research to a full-customer rollout in about 9 weeks, with a greenfield build and design system.
    • Principal Product Designer 2023–26
    • Senior Product Designer 2018–23

    Iterable

    • Joined at Series B as the first designer and led through Series E, grew with the company from 100 to 700 people and past $200M ARR.
    • Earned design a seat at the strategy table without leaving the work. Hired our first designers, helped shape the career ladder, and grew from just me to a 15+ person UX team. Case study Grew a design team and stayed hands-on.
    • Redesigned Workflow Studio, replatformed from Angular to React, and set up the first design system. Kept business-critical work intact and running while opening platform up to newer, non-technical users. Case study Modernized the platform without breaking it.
    • Replaced years of one-off query builders (and the design debt behind them) with a single one built to cover every marketer need. Helped ship it across the platform, then evolve it with AI, all while staying backwards compatible. Case study Rebuilt segmentation, then taught it to explain itself.
    • Presented on stage at Activate 2024, and won Hack Week in 2021 and 2024.
    • Design Director 2015–17
    • Designer, Frontend Developer 2014–15

    thoughtbot

    • Led research and design discovery for entrepreneurs, early-stage startups and universities at this product agency.
    • Prototyped in code, validated on device early, and shipped production front-end. Contributed to our popular open source projects.
    • As Design Director, grew the regional Boston team and represented Design with prospective clients.
    • Product Designer 2012–14

    Airbo

    • A self-sustaining startup with a team of four people, I designed the early version of this workplace benefits gamification platform and its brand.
    • Front-end Developer 2011–12

    The Boston Globe

    • Front-end development for the Globe's digital properties.
    • BFA, Graphic Design & Interactive Media 2007–12

    Northeastern University

    • From childhood hobbies into a career: foundational design, motiongraphics, programming, and music theory learnings.